A successful CRM implementation is so much more than technical know-how (which we’ve got as well). Industry knowledge, a deep understanding of your operations, and awareness of what success looks like to you is what makes working with us quite different from the average agency.
"Sruly is a rare combination of creativity and responsibility. He was great to work with. Clear with his plans, on time in scheduling, handled all unexpected twists and turns with grace and conducted user training at the end! This is the guy you want on your project!
"Working with Fast Track Digital was a pleasant and professional experience. They worked hard to understand our needs, arrive at a practical and affordable solution, and implemented it in a timely manner. Our team could not be more pleased."
"Fast Track Digital assisted us in developing a quality website that was customized to our every need. As an IT solutions provider, I would recommend Fast Track Digital to my clients as well."
"Fast Track Digital helped take an idea, turn it into a concept, and then into a reality. Super responsive to our organizational needs, and knowledgeable about what works and how. "
"Fast Track did a fabulous job creating our print ordering portal. Our custom ecommerce system lets us order print collateral for our stores, and any upgrades we request are always done right the first time."
Whether you service donors, students, or constituents, you need a place to store all of their information, and all of your information regarding them. From basic contact info, to service requests, to communications logs and tasks, to integrations with your existing systems, your CRM is the data hub for your organization's office personnel, development team, and C level management.
You need to allow donations, service requests, and dynamic content to flow between your website and your backend systems. With a keen understanding of web design, online forms, and user engagement, we can design or support your website data as it moves throughout your systems.
Data silos occur when your information lives in systems that don’t talk to each other. Like your email marketing system and your donor data. Or your support requests and your constituents. A single 360° view of your organization is critical for your staff to make the right decisions at the right times. Reporting tools and integrations provide clarity and convenience for you, and for your constituents.
Office work doesn’t need to be a tedious mess. We’ll hear out your specific pain points and suggest a streamlined digital solution to replace and enhance your data collection, form processing, approvals, data interchange, file sharing, and communication with your constituents.
Projects start with an in depth assessment of your current structure, workflows, and business processes. Interviews with your key personnel shed light on the areas to focus on, and how best to utilize technology for your business needs. At times, small, well placed enhancements are all that are needed to achieve success. Other times, a thorough rebuild of your technology implementation is visualized, strategized, and executed.
Your organization has data, and plenty of it. But managing duplicates, record verification, and data validation is a frustrating and time consuming task, often leaving you with a bloated dataset that challenges all of your departments, from fundraising and data entry to IT and marketing. Our combination of effective user training, database cleansing, and record management is a three-pronged approach that replaces redundancy and confusion with clean, clear record keeping.
